PT. Cendana Perkasa Utama
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Introduction

PT Cendana Perkasa Utama (“We”, “Company”, “Us”) is committed to protecting the privacy and personal data of our website visitors. This Privacy Policy explains how We collect, use, store, and protect your personal data when you access or use the website https://ptcpu.co.id (the “Website”).

This policy is drafted in accordance with the applicable laws of Indonesia, specifically Law Number 27 of 2022 concerning Personal Data Protection (UU PDP) and its implementing regulations. By accessing and using this Website, you are deemed to have read, understood, and agreed to this Privacy Policy.

1. Definitions

  • “Personal Data” means data about an individual who is identified or identifiable either alone or combined with other information, either directly or indirectly.
  • “Personal Data Processing” means any action or series of actions on Personal Data, including collection, processing, analysis, storage, modification, deletion, and/or other management.

2. Data We Collect

We collect Personal Data in the following categories:

A. Data You Voluntarily Provide
Data you provide voluntarily via contact forms, registration, or other communications, including:

  • Full name
  • Email address
  • Phone number
  • Other information relevant to the service you are requesting.

B. Data Automatically Collected
When you visit our Website, We automatically collect technical data, including:

  • IP (Internet Protocol) address
  • Browser type and version
  • Operating system
  • Pages visited and duration of visit
  • Referral source
  • Timestamps

This data is collected via cookies and analytics tools to improve user experience and service quality.

3. Purpose of Data Collection

We use your Personal Data for the following purposes:

  • To respond to your inquiries, requests, or complaints.
  • To provide, manage, and improve the Website’s functionality.
  • To maintain system security and stability.
  • To analyze Website usage for improving service quality.
  • To send important information regarding service updates or policy changes.
  • To comply with legal and regulatory obligations.

4. Legal Basis for Data Processing

We process your Personal Data based on one or more of the following legal bases in accordance with the UU PDP:

  • Your explicit consent as the data subject.
  • Performance of a contract or fulfillment of your request prior to entering into a contract.
  • Compliance with legal obligations.
  • The Company’s legitimate interests which do not override your fundamental rights and freedoms.

5. Your Rights as a Data Subject

Under the UU PDP, you have the following rights:

  • Right of access to the Personal Data We hold about you.
  • Right to rectification of inaccurate, incomplete, or misleading Personal Data.
  • Right to withdraw consent for the processing of your Personal Data.
  • Right to erasure of your Personal Data under certain conditions.
  • Right to object to the processing of Personal Data for direct marketing purposes.

To exercise these rights, please contact Us using the information provided at the end of this Policy.

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction.

8. Data Sharing with Third Parties

We do not sell, rent, or share your Personal Data with third parties without your consent, except as required by law or to fulfill contractual obligations with appointed service providers who are bound by confidentiality agreements.

9. Data Storage and Retention

We store Personal Data for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required or permitted by law. After that, We will delete or anonymize the data in accordance with applicable legal provisions.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be announced on the Website and take effect upon posting. We recommend that you review this page periodically.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Indonesia, particularly the UU PDP and its implementing regulations.

12. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding Personal Data, please contact Us via:

  • Email: ad***@******co.id
  • Legality Address: Jl. Boulevard Raya Barat Blok RSN 5 No. 30, Grand Galaxy City – Bekasi Barat 17145, West Java – INDONESIA